Registration



How will you attend the 2024 NEI Synapse?
Select the registration option best suited for you.

In Person

Join your colleagues and our expert faculty at Red Rock Casino Resort & Spa for 3 days of education to advance your treatment strategies.


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Online Simulcast

Attend from the comfort of your home or office. All sessions will be simulcast via our online platform and held in Las Vegas local time (Pacific Time).


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What does my NEI Synapse registration include?


In Person:
Your registration includes access to all sessions presented during Synapse, beverage breaks, industry symposia with NEI-provided meals, the exhibit hall, and conference mobile app and website access. Session slides will be available for download via the NEI Meetings mobile app.


Online Simulcast:
Your registration includes online access to all sessions presented during Synapse, select industry symposia, and on-demand access to CME/CE sessions for 30 days after the conference ends. Session slides and the program guide will be available for download during both the simulcast and the 30 days of on-demand access. Sessions will be broadcast live in Las Vegas local time (Pacific Time).


Full-Time Student/Resident Pricing
We are pleased to offer discounted conference registration to any full-time student or resident interested in attending NEI Synapse. Individuals planning to register at this rate must submit written confirmation on their learning institution's letterhead from a faculty mentor that s/he is a current student. Confirmation may be emailed to customerservice@neiglobal.com. (No other registration discounts may be combined with this registration type.)


Policies


Registration and Payment Policy
Registration can only be completed online or by phone at (888) 535-5600, Mon–Fri: 8:00 am – 5:00 pm, PT. Registration is not guaranteed until full payment is received. NEI does not hold reservations with missing or inaccurate information. Synapse can sell out, so please register BEFORE making travel/hotel arrangements.

NEI accepts: American Express, VISA, MasterCard, Discover, or check (made payable to Neuroscience Education Institute). All credit card and bank charges are the registrant's responsibility. Returned checks will incur a $35 fee, which must be paid before registration can be completed.

Switch to Online Simulcast Deadline
If you can no longer attend the conference in-person, your registration may be transferred to simulcast by Friday, April 5, 2024. Please see our Cancellation Policy below for cancellation options before this date. Transferring a registration to another event or person is not permitted.

Contact customerservice@neiglobal.com or call 888-535-5600 to request a transfer.

Registration Confirmation
All registrants will receive a confirmation email after their registration has been successfully processed. To view your receipt, log in to your NEI account and go to “Order History.” To ensure email delivery, add customerservice@neiglobal.com to your contacts. Call (888) 535-5600 if you do not receive a confirmation email.

Cancellation Policy
Cancellation requests for the 2024 NEI Synapse must be received in writing by emailing customerservice@neiglobal.com or mailing (postmarked) by the below dates:

Now thru 3/22/24: Full refund
3/23/24 – 4/5/24: Refund minus $75 cancellation fee
4/6/24 or later: No refund

There will be no refunds issued after the conference begins or to no-shows.

To make any changes to your registration, please notify us by phone at (888) 535-5600 (Mon–Fri: 8 am – 5 pm, PT) or by email at customerservice@neiglobal.com. NOTE: NEI does not allow registration transfers to future events or to other individuals.

Admittance Policy for In-Person Registrants
Only paid registrants wearing a conference badge will be allowed into the general session, exhibit hall, and meal rooms. Throughout the conference you will be asked to show your badge to enter these rooms.

NOTE: The conference venue does not have quiet rooms for parents to attend with babies.

Food Allergies/Kosher Meals
A vegetarian option will be available at all meals.

To ensure your allergen-free or kosher* meal onsite, please complete our meal request form by April 1, 2024. Allergen-free or kosher meal requests must be made in advance of the conference—onsite requests are not guaranteed.

*Kosher meals are brought in from an off-site kosher-certified vendor and require time to place the order. Requests made after April 1, 2024, do not provide us with the necessary time to deliver.

Special Needs
NEI is committed to making its activities accessible to all individuals. If you have special needs as addressed by the Americans with Disabilities Act (ADA) and need an accommodation, contact NEI at least 30 days prior to the event at (888) 535-5600 or customerservice@neiglobal.com.

Animal Policy
Only service animals (for persons with a disability) individually trained to do work or perform tasks related to their owner’s disability will be allowed at NEI Synapse. All other animals are prohibited.

Attendees requesting accommodation for a service animal must submit a written request to customerservice@neiglobal.com to receive pre-approval from NEI Synapse management.

To read more about the ADA’s definition of a service animal, click here.