2022 NEI Synapse Exhibitors & Sponsors
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FAQ


What does my registration include?

  • In Person registrants: Your in-person registration includes access to all sessions presented during Synapse, breaks with coffee/hot tea and water, industry symposia with NEI-provided meals, the exhibit hall, and meeting app access.
  • Online Simulcast registrants: Your online simulcast registration includes access to all sessions presented during Synapse, industry symposia, the virtual exhibit hall, and on-demand access to all CME sessions for 30 days after the conference concludes.


How do I access the online simulcast?
All sessions will be available via our simulcast platform. Online simulcast registrants will receive an email 1 week prior to the meeting with the link to the simulcast website and log-in details.

How do I download slides and handouts?

  • In-Person attendees will be able to view and download slides and handouts from the NEI Meetings app.
  • Online Simulcast attendees will be able to view and download slides and handouts from the simulcast website.


Which sessions are recorded?
All CME/CE sessions are recorded and made available as Encore Presentations. NEI Members have free access to all Encore Presentations and non-members can view select ones. Encore Presentations offer additional CME/CE credit.

Will Industry Symposia be recorded?
No. Most Industry Symposia will not be recorded.

What are the system requirements for watching the online simulcast?
For an optimal learning experience, we recommend:

  • A wired or high-speed internet connection.
  • Watching from your mobile device, laptop computer, or desktop computer.
  • Using supported browsers—Chrome or Firefox—to avoid performance issues. Please use the latest versions of these browsers for best performance.


Can I change my registration from in-person to the online simulcast or vice versa?
You can change your registration from in-person to online and vice versa until Thursday, April 21. Please email us at customerservice@neiglobal.com or call us at (888) 535-5600 to change your registration.

After the conference, how do I get my certificate?
Shortly after the conference ends, you will receive an email from customerservice@neiglobal.com with instructions on how to print your certificate online.

Will the sessions be recorded and available at a later time?
Yes. CME sessions will be recorded and released as Encore Presentations on the NEI website approximately 2 months after the conference. NEI Membership may be required to view some Encore Presentations.